Return Policy

If your new purchase doesn't work out... understands that sometimes you may need to return products that have been purchased on our web site. 


We will accept the return of products up to 30 days after delivery to you and no questions asked.  Please email us before you send the products back to us so we are aware of it.  If there is a problem, please notify us immediately so that we may remedy the situation as soon as possible.

How Do I Do It?

If you need to return or exchange your purchase or gift, you may send it to:

Imberger Ginseng FarmTM, Inc.
P.O. Box 82
Big Bend, WI 53103

Please make sure that you include your order number and include a statement as to why you are requesting a return.  On exchanges, reserves the right to charge additional shipping to your card.

If you have any questions, please feel free to call us at 262-662-5535 or you can contact us via e-mail. If you have other questions not related to a return, e-mail us at

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About Imberger

After 35+ years in business, the Imberger Ginseng Farm, Inc. remains committed to providing its customers with only the finest products. You can rest assured that, regardless of which American Ginseng product you purchase from us, you will be receiving a product of superior quality.