If your new purchase doesn't work out... Imginseng.com understands that sometimes you may need to return products that have been purchased on our web site. Returns We will accept the return of products up to 30 days after delivery to you and no questions asked. Please email us before you send the products back to us so we are aware of it. If there is a problem, please notify us immediately so that we may remedy the situation as soon as possible. How Do I Do It?If you need to return or exchange your purchase or gift, you may send it to: Imberger Ginseng FarmTM, Inc. Please make sure that you include your order number and include a statement as to why you are requesting a return. On exchanges, Imginseng.com reserves the right to charge additional shipping to your card. If you have any questions, please feel free to call us at 262-662-5535 or you can contact us via e-mail. If you have other questions not related to a return, e-mail us at imberger@imginseng.com. |
