Shipping and Ordering

FREE shipping on orders over $100
$0-$50 (before taxes) = $5.00
$50-$100 (before taxes) = $9.00

When will my order be processed and shipped?
If your order is placed during a business day (Monday-Friday), it will be processed and shipped either that same day (depends on the time the order is placed) or the next day.

Which shipping method do you use and how long will it take to be delivered?
We ship with USPS Priority mail. It typically takes 2-4 business days for delivery with that method. If you would like a faster delivery method, please email us at imberger@imginseng.com for a shipping price using the Express shipping method.

What if I want insurance added to my order?
Please email us at imberger@imginseng.com for the price of insurance. The price will depend on the value of your order.

What if the USPS website shows that my package was delivered, but I didn’t get it?
If the USPS shipment tracking shows the order was delivered and you cannot find it, you must contact your local post office or the carrier that delivered the package. We do not assume responsibility for any lost or stolen orders that are shown as delivered. We do not have control of the package once it is taken to the post office.

Lost or stolen shipments
It is highly recommended that if you live in an area where it may not be safe for deliveries, that you do one of two things:   Either have your order shipped to your place of employment or someone else’s address.

Free Shipping on orders over $100!
About Imberger

The Imberger Ginseng Farm, Inc. has been in the ginseng business since 1974. We take great pride in our work of providing the highest quality American ginseng. After 45+ years in the ginseng business, we still know the meaning of the words “quality” and “value”.  During these 45+ years we have produced top quality American ginseng for our customers.  We offer roots, powder, slices and capsules. Even though we are a small ginseng business, customer satisfaction is very important to us. We want our customers to be completely satisfied with their purchase. You can rest assured that regardless of which 100% American ginseng product you purchase from us, you will be receiving a product of superior quality.