Shipping and Ordering

FREE shipping on orders over $100
$0-$50 (before taxes) = $5.00
$50-$100 (before taxes) = $9.00

When will my order be processed and shipped?
If your order is placed during a business day (Monday-Friday), it will be processed and shipped either that same day (depends on the time the order is placed) or the next day.

Which shipping method do you use and how long will it take to be delivered?
We ship with USPS Priority mail. It typically takes 2-4 business days for delivery with that method. If you would like a faster delivery method, please email us at imberger@imginseng.com for a shipping price using the Express shipping method.

What if I want insurance added to my order?
Please email us at imberger@imginseng.com for the price of insurance. The price will depend on the value of your order.

What if the USPS website shows that my package was delivered, but I didn’t get it?
If the USPS shipment tracking shows the order was delivered and you cannot find it, you must contact your local post office or the carrier that delivered the package. We do not assume responsibility for any lost or stolen orders that are shown as delivered. We do not have control of the package once it is taken to the post office.

Lost or stolen shipments
It is highly recommended that if you live in an area where it may not be safe for deliveries, that you do one of two thing:   Either have your order shipped to your place of employment or someone else’s address.

Free Shipping on orders over $100!
About Imberger

At the Imberger Ginseng Farm, Inc, we started growing ginseng in 1974. After these 45+ years in the business, we remain committed to providing our customers with only the finest products. We are very proud of the high-quality American ginseng products we have had available for these 45 years. You can rest assured that regardless of which 100% American ginseng product you purchase from us, you will be receiving a product of superior quality. Even though we are a small ginseng farm business, we still make our customers number one and provide excellent customer service.