Shipping and Ordering

FREE shipping on orders over $100
$0-$50 (before taxes) = $5.00
$50-$100 (before taxes) = $9.00

We only ship within the United States.

When will my order be processed and shipped?
If your order is placed during a business day (Monday-Friday), it will be processed and shipped either that same day (depends on the time the order is placed) or the next day.

Which shipping method do you use and how long will it take to be delivered?
We ship with USPS Priority mail. It typically takes 2-4 business days for delivery with that method. If you would like a faster delivery method, please email us at imberger@imginseng.com for a shipping price using the Express shipping method.

What if I want insurance added to my order?
Please email us at imberger@imginseng.com for the price of insurance. The price will depend on the value of your order.

What if the USPS website shows that my package was delivered, but I didn’t get it?
If the USPS shipment tracking shows the order was delivered and you cannot find it, you must contact your local post office or the carrier that delivered the package. We do not assume responsibility for any lost or stolen orders that are shown as delivered. We do not have control of the package once it is taken to the post office.

Lost or stolen shipments
It is highly recommended that if you live in an area where it may not be safe for deliveries, that you do one of two things:   Either have your order shipped to your place of employment or someone else’s address.

Free Shipping on orders over $100!
About Imberger

For more than 50 years, Imberger Ginseng Farm, Inc. has been dedicated to growing, preparing, and supplying premium American ginseng with the care and attention that only decades of hands-on experience can provide. Since 1974, our family-run farm has built its reputation on two simple promises: exceptional quality and honest value. Every product we offer reflects our commitment to dependable service, trusted sourcing, and the proud tradition of American-grown ginseng.

We offer American ginseng (Panax quinquefolium) in several convenient forms, including whole roots, powder, slices, and capsules. All of our products are proudly sourced from the United States, giving customers confidence in their origin, consistency, and quality.

As a small business, we know that every customer matters. That is why we take the time to provide products we can stand behind and service our customers can rely on. More than 80% of our customer base is made up of repeat customers—a reflection of the trust we have earned and the satisfaction we work hard to maintain. Whether you are purchasing ginseng for the first time or returning for a product you already know and appreciate, you can feel confident that you are receiving superior American ginseng backed by more than five decades of experience.